AI agents that answer your enquiries at 2am, in Arabic and English.
An AI agent trained on your trips, rates and policies. It replies instantly on your website and WhatsApp, asks the qualifying questions your team would ask, and hands you enquiries that are ready to book.
- Live in 2–3 weeks
- Arabic + English
- Website and WhatsApp
- Hands over to a human
AI Agent BuildingMost enquiries arrive when nobody is at the desk
Travel enquiries come in at night, at weekends and from other time zones. By the time someone replies the next morning, the traveller has already messaged three other operators.
Most of those messages ask the same twenty questions: what is included, what fitness level is needed, whether a visa is required, how big the group is, whether there is a single supplement. Your team answers them by hand, every day.
What's included
Trained on your business
We load your itineraries, rates, inclusions, policies and FAQs, so answers are specific to you rather than generic.
Website chat and WhatsApp
The same agent answers on your site and on WhatsApp Business, in the language the traveller writes in.
Lead qualification
It collects dates, group size, budget and contact details, then scores the enquiry before it reaches you.
Clean handover
Anything it should not answer, such as a custom quote or a complaint, goes straight to a named person on your team.
Booking and follow-up
It can book discovery calls into your calendar and send the follow-up message if a traveller goes quiet.
Monthly review
We read the conversations, fix wrong or weak answers and add the questions it could not handle.
Four steps, no surprises
Every project follows the same order, so you always know what happens next and what we need from you.
Map the questions
We collect the enquiries you received in the last three months and group them into the questions that actually come up.
Build and train
We build the agent on your content, write its tone of voice in both languages and set the rules for when it hands over.
Test with your team
Your staff try to break it for a week. We fix every wrong answer before any traveller sees it.
Launch and tune
It goes live on your site and WhatsApp. Each month we review conversations and improve it.
AI does the heavy lifting. People make the calls.
- The agent itself runs on a large language model, grounded in your own documents so it answers from your facts rather than the internet.
- We use AI to cluster past enquiries, which shows which questions cost your team the most time.
- Conversation logs are summarised monthly, so you see what travellers ask for that you do not yet sell.
Built for travel businesses first
Most of our clients sell trips, tours and stays. The same method works for any business that sells to travellers or to the Gulf market.
- Tour operators
- Adventure travel companies
- DMCs
- Travel agencies
- Hotels and serviced apartments
- Any business answering the same questions every day
Will it give travellers wrong information?
It answers only from the content we load, and it is instructed to hand over rather than guess. During the test week your team checks its answers, and we review live conversations every month.
Does it work in Arabic?
Yes. It replies in the language the traveller uses, and we write and test both the Arabic and English versions of its instructions.
Can it take payments or confirm bookings?
We usually stop at a qualified enquiry or a booked call, because pricing for trips changes and a person should confirm it. If your booking system has a proper integration, we can go further.
Who owns the agent and the conversations?
You do. The accounts are set up in your name and the conversation data stays with you.
Works well with
Let's talk about AI agents
Book a free 30-minute strategy call. We look at where you are now, tell you what we would fix first, and send a written proposal with the price, deliverables and timeline. No pitch deck, no pressure.